Infoplus delivers cloud-based inventory and warehouse management software built for eCommerce and third-party logistics warehouses. Combining a full suite of scalable solutions and a customer-first mindset, Infoplus helps customers regain control of their operations. Recently, it relied upon Technology Partners to regain control of a key software project. “We doubled our team’s overall velocity thanks to Technology Partners’ engineers,” said Maureen Johnson, Infoplus director of product development.
The Challenge
Infoplus found its product development efforts halting due to a major disruption in its software development team. Technology Partners helped install a new set of engineers, as well as a seasoned operational executive who had vision and experience leading a product rollout. Goals and direction of the project changed, which led to confusion and inefficiency.
“We call this type of engagement a project rescue, where a client calls us with significant project issues,” said Matt Nicolls, practice director at Technology Partners. “We are proven experts in operational excellence in the software development space, and this allows us to install technical processes and resolve cultural issues within existing teams. We know how to come alongside client teams and drive aggressive, sustainable turnarounds.”
The Solution
Technology Partners helped move Infoplus into a cloud-native environment and ensured continuous compliance with modern code standards. The process was expedited via quick requirements building and an immediate grasp on Infoplus’ project needs.
“The biggest value Technology Partners has brought to the table has been flawless integration with our people and culture,” Johnson said. “Getting contractors to fit into your culture can be a challenge. Technology Partners has this process down.”
The Results
Technology Partners’ custom software development team executed a suite of sweeping changes to the Infoplus customer management platform, including:
- 5 Major Features
- 32 Important Customer Enhancements
- 17% Savings in AWS Spend
- 33% Performance Increase
There was a bonus to the work between Technology Partners and Infoplus, as well. In business since 1994, Technology Partners has a recruitment function that focuses on technical staffing for major enterprise clients across the country. With this comes a growing ecosystem of technology leaders and professionals spanning various industries.
This expansive network benefited Infoplus. Technology Partners quickly identified a chief operating officer candidate who was hired to lead the company’s operations.
“That was a very beneficial hire for us,” Johnson said. “Having a custom software partner that is also able to identify top-tier executive talent through their extensive network is a win-win.”
“The biggest value Technology Partners has brought to the table has been flawless integration with our people and culture.”
Maureen Johnson
Director of Product Development, Infoplus
Lets Talk
Want to learn more about our custom software solutions? Complete this form and we’ll respond ASAP to set up a time to talk about how we can help achieve your most ambitious business goals.
DID YOU KNOW?
Once on a company’s homepage, 86% of visitors want to see information about that company’s products/services.
If I had to sum up our relationship in one word it would be quality. Quality organization, quality employees, and they help us provide a quality product.
Mary Heger, CIO & Vice President of Ameren
Find out how our outsourced helpdesk solutions can make a difference for you today.
