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PHONE SYSTEM UPGRADE SAVES TIME AND MONEY

CLIENT SUCCESS STORY PHONE SYSTEM UPGRADE SAVES TIME AND MONEY Dealing with an outdated phone system was leading to many internal headaches for our client. Many in-house support representatives have good intentions, but lack the knowledge or experience to bring all calls to a resolution. Outsourcing to a provider with expert agents will provide a […]

$26K ANNUAL SAVINGS WITH OUTSOURCED HELPDESK

CLIENT SUCCESS STORY $26K ANNUAL SAVINGS WITH OUTSOURCED HELPDESK Lack of in-house specialists causing key team members to be pulled away from their regular roles. Downtime is minimized significantly when help can be dispatched immediately, instead of responding in a matter of hours. Employees are unproductive when they are unable to work and companies lose […]

ASSET MANAGEMENT FOR ENHANCED IT ENVIRONMENT

CLIENT SUCCESS STORY ASSET MANAGEMENT FOR ENHANCED IT ENVIRONMENT Lacking a dedicated internal helpdesk resource, our client needed a consistent support option. Having someone on-call for all of the technical issues that seem to arise out of nowhere (and at the worst possible times) is crucial to the ongoing operation of your firm-–that much is […]