Project rescue for wary nonprofit

A nonprofit dedicated to veterans needed help turning around a failing project to increase donations.

The Mission Continues empowers veterans who are adjusting to life at home to find purpose through community impact. They deploy veterans on new missions in their communities, so that their actions will inspire future generations to serve.

The Challenge

The Mission Continues, a nonprofit dedicated to assisting veterans through donations, wanted a website capable of an online registration process for companies pledging anything from supplies to sponsorships. After losing funds on a failed, clunky, difficult to use solution created by another provider, they were left hesitant to try other options since they experienced a decline in funds and membership due to an alienating user experience.

The Plan

The Mission Continues turned to Technology Partners to rescue the registration system project. After a slow start to build trust and forge a partnership, a multi-year project formed leading to a re-architected solution and a more secure design. Using Agile best practices with frequent releases, Technology Partners was able to show continual improvement to the application throughout the project, while giving full flexibility to The Mission Continues for adjustments.

The Results

Technology Partners was able to debug the website by eliminating the database altogether, instead migrating their data into Salesforce and a high-powered Grails-based back end. Sync issues that plagued the first version were eradicated, and users could now easily register through their main website-whether on a desktop browser or mobile device. Making the system more usable, corporations found it easy to join and donate to The Mission Continues, which saw an increase in their membership and contributions.

case study success story business solution
"Technology Partners actually made us a better organization with the web solution they delivered, and that kind of expertise is hard to come by."
The Mission Continues
In 2011, 65%
of people donated money online
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Mobile devices now account for nearly 2 of every 3 minutes spent online.

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