IT Dynamics Field Services Lead

Job Details
Posted Date:
February 15, 2024
Job ID:
St. Louis , MO
5 years
Job Description
  • Location: St. Louis, MO
  • Type: Direct Hire
  • Job #10569

Technology Partners is currently seeking a talented IT Dynamics Field Services Lead (148777). Do you have experience with Microsoft Dynamics Field Service? Let us help you make your next big career move a reality!

What You Will Be Doing:

  • Lead for Field Service ‘ Serve as the technology Lead for Microsoft Dynamics Field Service Module for Hussmann Retail Services line of Business.
  • Project Leadership: Initiate and lead multiple project initiatives from inception to successful implementation, ensuring they align with our business objectives.
  • Collaboration with Thought Leaders: Work with business thought leaders to define requirements, collaborate on alternative solutions, and meet expectations, ensuring IT solutions align with business needs.
  • Stakeholder Engagement: Cultivate and manage relationships with internal and external business partners to prioritize IT products, systems, and projects effectively.
  • Release Management: Understand Dynamics 365 wave release schedules, anticipate new functionality, leverage features for business optimization, and perform regression testing to ensure smooth transitions and system enhancements.
  • Change Control Support: Support Change Control by providing supporting documentation with evidence of testing, coordinating releases with hosting, providing release notes, and training materials.
  • Process Optimization: Govern and audit documentation of processes and procedures, continually striving to develop best practices.
  • Cost Optimization: Evaluate and justify cost-saving initiatives and productivity improvements within the IT department.

Required Skills & Experience:

  • Bachelor’s degree required. Equivalent experience, education, and/or certifications may be considered in lieu of a bachelor’s degree.
  • 7 years of experience within IT organization supporting a Service business
  • 3 plus years’ experience within Microsoft Field Service module / Field One, or similar Field Service Work Order system.

Desired Skills & Experience:

  • 5+ years functional configuration experience with Microsoft Dynamics 365, with multiple successful full life cycle deployments of D365 CE.
  • Demonstrated successful full deployments and support of Microsoft Dynamics 365 Field Service.
  • Ability to develop strategy and effective use of Field Service with Microsoft Co-Pilot.
  • Strong experience with Dynamics Project Management and Accounting, including successful implementations.
  • Experience with Azure DevOps to create Product Backlog Items, write Acceptance Criteria, develop and run Test Plans.
  • Excellent skills with Excel, Power BI, SQL, Power Automate, XrmToolbox, etc., for data extracts, analysis, cleansing, enrichment, conversion, and migration.
  • Familiarity with Dynamics 365 release schedules and the ability to anticipate new functionality and leverage features for business optimization.
  • Experience with integrations to internal and external systems, including defining business and functional requirements for developers, creating and running test plans, creating training documentation, supporting go-live, and monitoring integration health and user compliance.
  • Experience with Dynamics Portals for both customers and vendors
  • Ability to work collaboratively with cross-functional teams to prioritize requirements and ensure IT initiatives are in line with business needs
  • Ability to utilize data-driven approaches to identify and address the symptoms and root causes of defined problems.

Pay: $87,500 – $125,000 /yr

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK!

Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!

Keywords: IT Dynamics Field Services Lead, Microsoft Dynamics 365 Field Service, Azure, MS Excel, SQL, PowerBuilder

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All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.

Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.

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