Technology Partners is currently seeking a talented Clinical Application Specialist. Do you have experience with Radiology and associated IT workflows, including RIS, PACS, DICOM, and HL7? Let us help you make your next big career move a reality!
What You Will Be Doing:
This role will contribute to the successful adoption of the Radiology's Digital Solutions portfolio through expert product training, system organization, and best-in-class industry and clinical workflow expertise. These efforts will provide significant value to company customers as they work to achieve specific outcomes through the adoption of company enterprise systems.
Key Responsibilities:
- Coordinate, schedule, and execute on-site and virtual education sessions.
- Manage training documentation and report on education outcomes.
- Provide subject matter expertise to cross-functional groups including Support, Sales, and Marketing.
- Provide routine data organization within customer servers.
- Assist in the creation and revision of education content as needed.
- Gather customer feedback, and contribute to continuous improvement efforts and other strategic projects across the digital organization.
- Contribute to knowledge management initiatives including knowledge base article creation.
- Build and maintain customer relations while maintaining high levels of customer satisfaction.
- Build and maintain expertise with current software offerings as well as new versions and revisions.
- Assist in reporting and interpretation of training and customer health KPIs.
- Contribute to process creation and refinement within the Digital Radiology Business.
- Cross-functional collaboration to support new clinical application onboarding.
- Support Sales and Marketing through assistance with customer demonstrations and evaluations.
- Represent the company at conferences and trade shows both virtually and in person.
- Communicate effectively in English (speaking, reading, and writing).
- Support varying levels of travel, with peaks of up to 50%, including overnight travel.
Required Skills & Experience:
- Associate's degree in Radiologic Sciences, Information Technology, or a related field (Bachelor's degree preferred)
- Minimum of 4 years of experience in a relevant field (experience may be adjusted based on education level)
- Radiologic Technologist (RT) Certification (preferred)
- Excellent communication, presentation, and interpersonal skills
- Ability to train and educate individuals with varying technical backgrounds
- Strong problem-solving and critical thinking skills
- Hands-on mentality, self-motivated, and a team player
- Deep understanding of Radiology workflows and associated IT systems (RIS, PACS, DICOM, HL7)
- Proficiency in Microsoft Office Suite
- Ability to learn new technologies quickly (Salesforce, Kimble, ServiceMax)
- Strong time management and organizational skills
Desired Skills & Experience:
- Security+ Certification (CompTIA)
- CIIP Certification
- CT, MR Modality, or Quality Management
- Knowledge of dose management software, electronic medical record systems, and/or PACS systems
Pay: $59.50 – $85 /hr.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!
Keywords: Salesforce.com, Digital Marketing, Marketing Technology, Project Leadership, Vendor Management, Gather Requirements, Financial Services, Multitasking, Content Management Systems, Marketing, Agile, Budget, Clarify, Operations, Project Plans, Salesforce, Organizational Skills, Financial Analysis, Adjustments, Business Management, PMP
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.
Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.
