Episode 225: Redefining What Passion Means to You w/ Scott Richert

scott richert is the chief information officer at mercy

We often hear people tell us to follow our passion, but may hit a roadblock once we realize that we have more than one. Scott Richert shares how he overcame the pressure to identify a ‘grand vision’ and instead focused on taking work one step at a time. Now, as the CIO at Mercy, Scott is passionate about helping people find meaningfulness in work by understanding their impact, no matter the role. Tune in for a story of authentic leadership and hard-won success.

Bio: Scott Richert is the Chief Information Officer for Mercy.  Named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, Mercy serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 Mercy Clinic physicians and advanced practitioners and 40,000-plus co-workers serving patients and families across Arkansas, Kansas, Missouri, and Oklahoma.

As CIO of Mercy Scott is transforming the role of the technology organization to enable a consumer-centric delivery of digital capabilities that will provide personalized, predictive, and proactive care to those they’re privileged to serve.  By combining the deliveries of these transformative capabilities with excellence in technology service management Scott and his teams will help shape the future of healthcare for Mercy. Serving in various roles within Mercy for over 30 years Scott has successfully implemented innovative technology solutions that have helped transform healthcare at Mercy all while delivering on the promise of reliable, scalable, and cost-effective technology services for his organization.  In addition, Scott and his team provide hosting and electronic health record support and optimization services for other health systems across the country.

Scott’s Something Extra: “Connect with purpose and meaningfulness. Care about what you do.”

Guest Links:


– Lisa Nichols, Host
– Scott Crosby, Executive Producer
– Jenny Heal, Guest Coordinator
– Morgan Cochran, Marketing Support
– Kendall Brewer, Director of Leadership Programs