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Systems Engineer, Office 365

Job Details
Posted Date:
April 25, 2022

Job ID:
#8470

Location:
St. Louis , MO


Experience:
1 years

Remote?:
No Preference
Job Description
  • Location: St. Louis, MO
  • Remote: Remote
  • Type: Contract
  • Job #8470


Technology Partners is currently seeking a talented Systems Engineer, Office 365 – 146546. Do you have experience with Office 365? Let us help you make your next big career move a reality!

What You Will Be Doing:
This engineer position requires strong communication, teamwork, problem solving, analytical / innovative thinking and a customer focused mindset. Your responsibilities will include troubleshooting issues, handling escalations, performing trend analysis, engineering solutions and identifying / implementing process enhancements to reduce / eliminate recurring issues from the environment. You will work independently and as part of a team collaborating with internal teams, customers and vendors supporting endpoint technology including desktop, productivity, and mobility solutions.

Required Skills & Experience:

  • Strong knowledge and proficiency in providing support of the Windows operating system
  • Working knowledge of Windows Print, Windows Print Server and thin clients
  • Experience with Microsoft Office 365 cloud and internal environments
  • Experience with IT Service Management tools (i.e. ServiceNow, Remedy, SolarWinds, etc.)
  • Professional communication abilities, both written and verbal
  • Ability to work in a fast-paced, high demand and challenging environment
  • Investigates, diagnoses, and resolves complex issues without known solutions
  • Creates and publishes documentation of knowledge resulting from investigative and support activities for future occurrences
  • Leverages own technical expertise, including higher-level engineers, knowledge, and other internal tools to provide the most effective solutions to customer issues
  • Performs task automation and identifies / implements process improvements
  • Maintains established service level agreements to manage customer expectations and quality standards
  • Support a flexible work schedule to support our SLA’s with our customers, and provide occasional after hours and weekend support
  • Must be committed to incorporating security into all decisions and daily job responsibilities

Desired Skills & Experience:

  • Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems or commensurate experience
  • General understanding of Active Directory (GPO, OU, Groups), Windows Server, and scripting (i.e. command line, PowerShell, etc.) knowledge
  • General knowledge of Citrix VDA, VDI and published application environments
  • General understanding of Android OS and Mac OS
  • Experience with Cisco AnyConnect
  • Splunk experience a plus
  • Working knowledge of agile methodology using JIRA

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!

Keywords: Office 365, Remedy, ServiceNow, SolarWinds, Windows

Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!

Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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