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Senior Product Administrator

Job Details
Posted Date:
December 16, 2021

Job ID:
#7661

Location:
St. Louis , MO


Experience:
3 years

Remote?:
No Preference
Job Description
  • Location: St. Louis, MO
  • Remote: Remote
  • Type: Contract
  • Job #7661


Technology Partners is currently seeking a talented Senior Product Administrator – 145479. Do you have experience with Product Administration? Let us help you make your next big career move a reality!

What You Will Be Doing:
The Senior IT Product Administrator provides support for tactical activities related to the coordination, communication, and development of products that support business goals. This position attends technical analysis, design, and requirements gathering meetings to define product objectives, requirements, features, and measurement of success to meet business goals. The Product Administrator also assists with executing product strategy and developing competitive analysis.

Required Skills & Experience:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • 3+ years of relevant experience as a Product Administrator (or equivalent support specialist role)
  • Experience working with Jira, Sharepoint and Exchange
  • Must have proven experience in assessing and responding to user requests for product or service support; identify, recommend, present possible solutions, and communicate request statuses
  • Experience in escalating complex issues, as needed; follows established escalation procedures
  • Must have experience in logging, tracking, analyzing, and reporting on requests from end users
  • Required to resolve inquiries pertaining to the functional or work-flow operation of end-user products
  • Must have experience in providing subject matter expertise and best practices for problem resolution and product operation to ensure customer satisfaction
  • Ability to use basic knowledge of professional concepts and company objectives to resolve simple to moderately complex issues in creative and effective ways
  • Must have general experience in preparation and delivery of informal presentations to small teams
  • Must have experience in the development and upkeep of documentation for internal support and/or training
  • Assist with task automation and process improvements, as directed
  • Must possess ability to maintain established service level agreements to meet customer expectations and quality standards
  • Must be committed to incorporating security into all decisions and daily job responsibilities

Desired Skills & Experience:

  • Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Ability to perform application administrative functions, including implementing and/or managing end users requests
  • Ability to create and deliver formal presentations to large groups outside team and/or department
  • Experience in working on large, moderately complex assignments

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!

Keywords: Product Administration

Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!

Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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