Sample Entry Analyst

Job Details
Posted Date:
May 24, 2024
 
Job ID:
45989
 
Location:
St. Louis ,
 
Experience:
2 years
 
Remote?:
On-Site
Job Description
  • Location: St. Louis
  • Type: Contract
  • Job #45989

Technology Partners is currently seeking a talented Sample Entry Analyst. Do you have experience with Customer Service? Let us help you make your next big career move a reality!

What You Will Be Doing:

We seek a dedicated Sample Entry Analyst to join our team in St. Louis. This customer-facing role is responsible for facilitating and expediting the processing of customer service requests. As the initial point of contact for customers, you will ensure a positive customer experience by managing the exchange of information between customers and our technical/administrative staff. You will also handle the accurate entry of submitted samples into the Laboratory Information Management System (LIMS).

Key Responsibilities:

Coordinate/Facilitate:

  • Serve as the customer's primary contact, addressing internal and external service inquiries (e.g., available services, pricing, turnaround time, status, billing) through various communication mediums and in person.
  • Manage customer sample/project needs and liaise between customers and laboratory personnel.
  • Prioritize submitted samples to ensure timely processing.
  • Assist customers in obtaining their analytical data, including report distribution electronically or by mail.

Process:

  • Ensure a safe and orderly working environment by adhering to safety protocols.
  • Receive submitted samples/service requests and initiate workflow/traceability by entering requests and associated customer information into the LIMS.
  • Act impartially and work with the laboratory management system.

Required Skills & Experience:

  • Strong customer service skills and the ability to manage multiple inquiries efficiently.
  • Excellent communication skills, both written and verbal.
  • Experience with Laboratory Information Management Systems (LIMS) is highly desirable.
  • Detail-oriented with strong organizational skills.
  • Ability to work onsite Monday through Friday in St. Louis, MO.
  • Commitment to maintaining a safe and orderly working environment.

Pay: $15.61 – $22.30 /hr.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let's go!

Keywords: Sample Entry Analyst, Customer Service, Laboratory Information Management System, LIMS, Technical Support, Analytical Data

Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!

Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.

Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.

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