Technology Partners is currently seeking a talented Project Manager, Technical Support, Operations (145163). Do you have experience with project management? Let us help you make your next big career move a reality!
What You Will Be Doing:
The Enterprise Implementation & Integration Team seeks a cross-functional project manager to lead various IT teams and their processes in support of business initiatives. Work with all IT teams to help reduce friction in cafes. Project Management of cross functional processes in IT in support of cafe new opens. Review processes and identify areas for improvements. Advocate for the business needs as they relate to IT technology and software. Trouble shoot issues for resolution. Collaborate with cross functional teams and departments. Manage the time and capacity of all of the projects key players. Provide timely project status updates. Work with IT and the business (Guest Care, Operations, etc.). Working on New Cafe Opening.
Required Skills & Experience:
- Basic knowledge of Service Now preferred.
- Customer Service experience is a must.
- Basic IT knowledge is preferred.
- Project & Process mindsets.
- Excel spreadsheets – VLOOKUP’s (nice to have); pull information from other spreadsheets.
- Conflict management to maintain team collaboration.
- Strong communication skillset for IT as well as business partners.
- Ability to adapt to changes within the department and organization.
- Strong organizational skills
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!
Keywords: project manager
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.