Technology Partners is currently seeking a talented Operations Specialist II (147982). Do you have experience with Network support, preferrably Enterprise experience? Let us help you make your next big career move a reality!
What You Will Be Doing:
The Digital Commander Center Agent manages the daily operations and support of the core enterprise infrastructure. Command Center Agents are responsible for monitoring, troubleshooting, and resolution of incidents for MPLS, Cisco, Nokia, and Scada. Agents are also responsible for monitoring, alerting, and triage on core infrastructure including server related events. Agents are expected to provide phone support, updating customers and vendors that call in, and providing top notch customer service to our customers.
The Digital Commander Center Agent manages the daily operations and support of the IT networks. The primary networks supported are the MPLS, LAN/WAN, transport, telephone, wireless data, and mobile radio networks. Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems with the Ameren Networks. Implement software upgrades to network elements as required and participate in the change process to add or delete network elements. Provide support to IT field operations personnel, dispatch field support personnel as required, dispatch contractors, open and manage tickets with equipment vendors and carriers.
- Day Shift Network role **** 7AM to 7PM
- Rotating 3×12 hours shifts, weekdays and weekends
- If over the weekend it’s work from home, otherwise onsite
- Monitoring, troubleshooting, and resolution of incidents
Required Skills & Experience:
- 2+ years of relevant experience
- Strong in Server Maintenance and Upgrades
- Strong in Network support, prefer Enterprise experience.Â
Desired Skills & Experience:
- Associates Degree
- Certification Preferred: i.e. CCNA, Network+, NRS1, Security+
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!
Keywords: network, networking, LAN, WAN, network management, CCNA, Security +
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.