Technology Partners is currently seeking a talented IT Service Delivery Specialist, LAN, WAN – 147025. Do you have experience with LAN and WAN? Let us help you make your next big career move a reality!
What You Will Be Doing:
You will provide information and assist IT Service Delivery Manager with IT budgeting and cost control. Follow and enforce policies regarding IT management, security, standards, and procedures. Assists users with business proposal generation, regarding our standards and policies IT Infrastructure & Support. Ensure optimum support for end-users at all times within agreed service levels. Ensure that relevant IT documentation is maintained and up to date. Support and maintain the IT Infrastructure security standards to be compliant with the security policy. Support and maintain the IT Infrastructure systems and data access – to be managed in collaboration with Service Desk. Support and maintain the IT Infrastructure backup and recovery including Disaster Recovery Planning. Support and maintain the IT Infrastructure asset management – including Hardware lifecycle management and SW licensing. Support and maintain the IT Infrastructure audit compliance. Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for servers, clients, printers, and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access, and required components), voice communication (local and remote). Act as a focal point for all IT issues (Infrastructure and Application) at your site and within the Area and ensure engagement with the appropriate IT Group (Infrastructure, Corporate Applications or Divisional Applications). Uses the helpdesk as the central point for all IT issues and service requests Communication. Establish a good working relationship with users and other sources of support and assistance. Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service.
Required Skills & Experience:
- VMware ESXi / VCenter knowledge
- Windows Server 2012/2016/2019
- Cisco networking knowledge
- CITRIX
- MS Remote Access
- IP networking administration and services including DNS, DHCP
- Security & Compliance tools (e.g. Ivanti/LanDesk, WSUS, CrowdStrike)
- Active Directory, GPO & policy design, and support
- Performs without assistance and is recognized as a specialist for – PC imaging using ELMS imaging tool
- Computer desktop support
- Printer (office and production floor) configuration and troubleshooting Mobile Device Support
- Microsoft Office
- Microsoft Windows Operating Systems 7 – 10
Desired Skills & Experience:
- Minimum of 3 to 5 years’ experience within a general IT environment
- Previous experience in supporting clients, servers, communication equipment (preferably CISCO)
- A college/university degree in a related field or experience may be considered in lieu of formal education
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!
Keywords: LAN, WAN, Windows, VMware, Cisco, Cisco certification, Citrix
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
