- Location: Michigan City, IN
- Type: Contract
- Job #10190
Technology Partners is currently seeking a talented Customer Service Representative (148428). Do you have experience with Customer Service? Let us help you make your next big career move a reality!
What You Will Be Doing:
Contact Center Customer Service as the voice of the brand is to engage with consumers and respond to inquiries, complaints and praise using limited communication channels in general supporting one primary business within the Nestle Nutrition Consumer Engagement Service Contact Center. Engagement channels may include but not limited to phone, e-mail, live chat, SMS text, social media, eCommerce, ratings and reviews. Foster consumer loyalty while driving sales and market share through exceptional customer service, expert advice, nutrition and product education. Pull through marketing brand promotions, facilitate eCommerce product transactions, upsell and cross sell where appropriate in alignment with business strategy.
Required Skills & Experience:
- Minimum High School Diploma
- Skilled inCommunication skills (verbal and written), Computer/systems knowledge, Problem solving skills
Desired Skills & Experience:
- Additional education or certification in customer service considered a plus
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.
If this position sounds like you, WE SHOULD TALK!
We realize our people are our most valuable asset, that is why we offer the following benefits:
- Health, Dental, and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!
Keywords: customer service representative
Looking for more opportunities with Technology Partners? Check out technologypartners.net/jobs!
Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.
All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.