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Application Support Specialist

Job Details
Posted Date:
September 20, 2022


Job ID:


Des Moines , IA



1 years


Job Description
  • Location: Des Moines, IA
  • Type: Contract
  • Job #9193

Technology Partners is currently seeking a talented Application Support Specialist (147302). Do you have experience with Application Support? Let us help you make your next big career move a reality!

What You Will Be Doing:

Provide user support, troubleshooting, issue tracking and software documentation for R&D hardware and software. Strong hands-on knowledge of Windows 7 and Windows XP (the latter being nearly phased out), and ability to deploy PC images and rebuild PCs from scratch when necessary. Work with scientists to specify and order specialized PC hardware and software as needed for new scientific instrumentation being acquired. Support networked laboratory computers / instruments and troubleshoot connections as needed. Ensure continuous monitoring of all laboratory data operations. Implement backup procedures and restore activities for the laboratory environment for short and long term retention of instrument data. Support the laboratory PC sign-on facility that has been set up so that all data is stored centrally. Support and troubleshoot barcode scanners and label printers. Work closely with researchers to support GLP related activities, validation requirements, and maintain GLP-related documentation. Experience in GLP regulated laboratory IT environments is preferred, or ability to quickly learn the unique requirements and procedures involved in validated systems. Eager to learn and organizations R&D IT environment, possess the ability to be creative, pro-active and take initiative in resolving R&D IT issues. Application database (SQL, Oracle) and related R&D software, LIMS niche.

Required Skills & Experience:

  • Computer science degree or business
  • Specialized knowledge of IT Laboratory processes, LIMS
  • Skills or Hands on corporate IT networking Abilities
  • Ability to lift 50 lbs., computer boxes, monitors, etc
  • Other characteristics such as personal characteristics
  • Team working experience

Desired Skills & Experience:

  • Professional Certification desired along with Experience of Laboratory IT support

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

If this position sounds like you, WE SHOULD TALK!

We realize our people are our most valuable asset, that is why we offer the following benefits:

  • Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Long and Short-Term disability
  • Life insurance
  • Direct deposit
  • Referral program

Your better future is ready, and we want to put the right tools in your hands to get you there. Let’s go!

Keywords: application support, lims, it

Looking for more opportunities with Technology Partners? Check out!

Technology Partners is an Equal Opportunity Employer. Technology Partners does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable state or federal civil rights laws.

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