Transforming Vehicle Order Management with Scalable Automation

Industry

Mobility & Transportation

Summary

A national fleet management company needed to modernize its vehicle ordering process to handle increasing demand and shorter manufacturer ordering windows. The existing manual processes were inefficient and error-prone, making it difficult to scale operations while ensuring accuracy and speed. To address these challenges, the company sought a fully automated and scalable order management system to improve efficiency and reduce processing delays.

Technology Partners developed an automated order processing solution, streamlining auditing, reducing errors, and enabling a seamless, scalable workflow. The company experienced an 80% increase in vehicle orders from manufacturers and 70% of orders were approved without manual intervention, dramatically improving efficiency and responsiveness.

Key Services

Application Services

80%

Increase in Manufacturer Vehicle Orders

70%

Approvals Without Manual Intervention

Our client can now handle the surge in demand with seamless automation and remarkable efficiency. As we continue our journey together, we are confident that our collaboration will further elevate their position as an industry leader and drive future success.

Matt Nicolls

Service Line Manager, Technology Partners

About our client

Our client is a leading provider of fleet management services, supporting businesses with customized vehicle solutions and operational efficiency improvements. By leveraging digital innovation and automation, the company continuously enhances its fleet acquisition, tracking, and maintenance processes.

Challenge

With demand for vehicle orders surging and ordering windows shrinking, the company faced increasing pressure to process orders faster and with greater accuracy. The existing manual order management system was labor-intensive, prone to mis-keying errors, and unable to keep pace with industry demands.

As supply chain challenges grew, the company needed an automated system that could:

Reduce processing errors by eliminating manual data entry mistakes.
Streamline order auditing and approval, minimizing delays.
Scale to meet fluctuating demand, ensuring seamless order execution.

To achieve these goals, a modernized, technology-driven approach was required to replace outdated processes and improve overall order management efficiency.

Solution

Technology Partners led the development of a fully automated vehicle order management system, designed to reduce manual workload, increase speed, and enhance accuracy. The solution featured:

Automated order processing, reducing reliance on manual data entry.
AI-powered auditing workflows, allowing for automatic order approval when all conditions were met.
A scalable cloud-based infrastructure, ensuring reliable performance during peak ordering periods.

The project leveraged Java Spring Boot with Vue.js for a modern and user-friendly interface, while Oracle and Postgres databases provided secure and efficient data storage. The entire system was deployed in Kubernetes hosted in Amazon AWS, ensuring high availability, flexibility, and seamless integration with existing systems.

By implementing event-driven architecture, the new system streamlined communication between order management teams and manufacturers, reducing delays and improving processing accuracy.

Results

The implementation of the automated order management system transformed the company’s ability to handle vehicle orders efficiently and at scale.

With the automation of order auditing and approvals, 70% of orders were processed without manual intervention, significantly reducing processing time. The company also saw an 80% increase in vehicle orders, showcasing the system’s ability to handle higher demand with improved accuracy and efficiency.

By eliminating manual errors and delays, the company improved responsiveness to manufacturer ordering windows, ensuring that vehicle acquisitions could be completed faster and more reliably. The cloud-based infrastructure provided seamless scalability, allowing for continued growth and adaptability.

Key Outcomes

80% increase in vehicle orders, demonstrating improved processing capacity.
70% of orders approved automatically, reducing manual workload and processing time.
Eliminated manual errors, improving order accuracy and reducing rework.
Cloud-based scalability, ensuring the system adapts to changing demand.
Enhanced integration with manufacturers, streamlining fleet acquisition workflows.