Challenge
The company’s aftermarket equipment ordering process was inefficient, relying on manual coordination, email-based communication, and static logistics planning. As demand for vehicle orders grew, the process became increasingly difficult to manage, leading to delays, errors, and missed optimization opportunities.
The existing system lacked automation and scalability, making it time-consuming for employees to process orders and coordinate logistics. The company needed a more intelligent and interactive workflow that would reduce processing time, improve order accuracy, and provide scalable infrastructure to accommodate growth.
To modernize operations, the company required a comprehensive solution that would transform the ordering, installation, and logistics planning process while ensuring seamless integration with existing fleet management systems.
Solution
Technology Partners worked closely with the company to redesign the ordering workflow, implement automation, and transition to a microservices architecture.
The new interactive logistics plan replaced manual processes, introducing a dynamic system that optimized routes based on distance, capability, and client preferences. This shift eliminated email-based coordination, significantly reducing the time required to order and deliver vehicles.
To improve scalability and system flexibility, Technology Partners migrated the aftermarket equipment ordering system from a monolithic application to a microservices-based architecture. The solution was built using Java Spring Boot with Vue.js for an intuitive user experience, while Oracle and Postgres databases provided reliable backend data management. The system was deployed in Kubernetes hosted on Amazon AWS, ensuring high availability, efficient resource utilization, and seamless scalability.
Throughout the project, Technology Partners worked closely with stakeholders, ensuring that process improvements aligned with business goals and provided tangible operational benefits.
Results
The implementation of the modernized aftermarket equipment ordering system significantly enhanced operational efficiency, scalability, and customer satisfaction.
The interactive workflow reduced order processing time from six hours to just 20 minutes, allowing employees to handle higher volumes with greater accuracy. By eliminating manual coordination, the company streamlined its ordering, installation, and logistics planning, ensuring faster vehicle delivery and improved service quality.
The transition to a microservices-based architecture improved system scalability, enabling the company to handle increased demand while maintaining flexibility and performance. The cloud-based deployment on AWS provided high availability, ensuring seamless system performance even during peak periods.
Through these innovations, the company successfully positioned itself for continued growth, setting a new industry standard for efficiency in aftermarket equipment ordering.
Key Outcomes
- Order processing time reduced from six hours to 20 minutes, improving efficiency.
- Automated workflow eliminated manual coordination, streamlining logistics and installation.
- Microservices-based architecture enhanced scalability and system flexibility.
- Cloud-based deployment ensured high availability and optimized resource utilization.
- Improved customer satisfaction through faster order fulfillment and optimized logistics.
