Driving ROI with Expert Query Optimization for a Global Technology Integrator

Industry

Technology

Summary

A global technology integrator needed a reliable partner to improve database query performance and maximize the return on infrastructure investments. With a modest performance tuning budget, their internal platform support team had to prioritize the most critical tuning requests from across the organization. After a major Exadata cutover, they needed support identifying and optimizing the queries running slower on the new infrastructure.

Technology Partners delivered targeted database query optimizations that dramatically reduced CPU usage. With a custom-developed script to identify inefficient queries, the team optimized performance, resulting in impressive CPU savings and measurable ROI. Over four annual engagements, this effort has produced ROI ranging from 221% to 1594%, justifying the continued partnership and investment.

Key Services

Data Engineering

When I look at an ROI summary for all of our prior engagements with you, it's easy to see why I have little problem justifying this budget spend each year.

Executive

Client

About our client

Our client is a global technology solutions provider headquartered in St. Louis, known for delivering cutting-edge IT services, integration, and infrastructure solutions to enterprise clients worldwide. Their teams are committed to measurable performance, innovation, and operational efficiency across every layer of the organization.

Challenge

Since 2016, this global technology company has brought in Technology Partners several times a year to provide database query performance tuning. Their platform support team receives performance-related requests from teams across the organization, distills those down, and selects the most impactful projects that align with their performance budget.

The goal is always the same: maximize performance while keeping ROI front and center. A recent challenge emerged after a major infrastructure change—a transition to Exadata. While the new environment promised gains, some queries ran significantly slower than before. The internal team needed to pinpoint the problem areas and address them efficiently, without disrupting operations.

Solution

Technology Partners developed and implemented a custom script to identify queries performing worse post-Exadata cutover, allowing the client’s team to prioritize those that would yield the greatest impact.

Our consultants collaborated directly with the platform support team to assess and optimize these high-impact queries. The script was designed to surface performance regressions, compare execution times, and evaluate CPU usage differences across environments. From there, our team tuned the queries to improve efficiency, reduce compute consumption, and restore performance expectations.

Each engagement was carefully scoped based on available budget, ensuring every dollar spent contributed to a clear return on investment. The engagements typically occurred once or twice per year, with careful post-engagement analysis used to justify and guide future efforts.

Results

By targeting specific, high-CPU-impact queries, Technology Partners delivered significant performance gains and cost savings across each annual engagement. The client maintained meticulous tracking of the results using a standardized ROI formula based on CPU savings, and Technology Partners consistently delivered value multiple times the cost.

This client does an incredible job holding every performance engagement accountable to ROI—and we love that. Their clarity on impact lets us focus on the most valuable query optimizations, and the numbers speak for themselves. It's a great example of what’s possible when partnership and performance are both priorities.

Curt Triplett
Technology Partners

These outcomes not only justified the performance tuning budget, they demonstrated a measurable and repeatable return, cementing the value of ongoing engagements with Technology Partners.

Key Outcomes

Custom script identified queries degraded after Exadata cutover
Targeted performance tuning reduced CPU consumption significantly.
Engagements delivered ROI between 221% and 1594% over four years.
Client maintained performance excellence with a modest annual budget.
Strong partnership maintained since 2016, built on trust and results.