Automating Field Logs to Improve Workforce Productivity and Data Accuracy

Industry

Industrial & Manufacturing

Summary

A national construction company needed to replace an outdated field operations system to improve worker scheduling, payroll accuracy, and real-time data access. The existing process relied on manual data entry, spreadsheets, and text-based communications, leading to delays in payroll processing, inefficiencies in worker assignments, and limited reporting capabilities. Without a fully integrated system, tracking production goals and cost code associations was difficult, making future budgeting and workforce management less effective.

Technology Partners developed a custom field operations platform that automated scheduling, improved data accuracy, and streamlined time tracking. Within the first four months, same-day and next-day hours logged increased from 36% to 61%, improving payroll efficiency and workforce coordination. The automated system reduced administrative workload, allowing project managers and dispatchers to focus on higher-value operational tasks.

Key Services

Application Services

I want to thank you and your team for your ongoing support with the CSI Field Log application—it’s been a huge help as we continue to refine and expand its capabilities. Your team's expertise has been invaluable, and I truly appreciate the collaborative partnership we’ve built.

Technical Project Manager

Client

About our client

Our client is a leading national construction and concrete services provider, specializing in large-scale commercial and industrial projects. The company is committed to leveraging technology to improve field operations, optimize workforce management, and enhance data-driven decision-making.

Challenge

The company’s field workforce scheduling and payroll system was outdated and inefficient, relying on a subscription-based platform that failed to meet operational needs. Superintendents and project managers struggled with delays in entering and approving worker hours, leading to payroll processing inefficiencies and potential errors.

Worker assignments were managed manually through magnetic boards and spreadsheets, which were then emailed to superintendents, causing delays and outdated scheduling information. Dispatchers manually texted assignments to workers, consuming valuable time and increasing the risk of miscommunication.

Additionally, the system lacked real-time tracking for production goals and actuals, making it difficult to evaluate workforce efficiency and plan for future projects. Data was not fully integrated with existing reporting tools, limiting visibility into labor costs and productivity metrics.

To address these issues, the company needed a customized, scalable solution that would streamline workforce management, improve payroll accuracy, and provide real-time reporting capabilities.

Solution

Technology Partners designed and implemented a custom field operations platform, replacing the outdated system with an automated, user-friendly solution tailored to the company’s needs.

The new platform featured an intuitive interface that allowed superintendents to quickly log worker hours and track production actuals, reducing data entry time and improving accuracy. A streamlined scheduling system directly associated workers with cost codes and projects, ensuring real-time visibility for dispatchers, superintendents, and project managers.

Automated project assignment notifications eliminated manual texting, reducing the workload on dispatchers and improving communication efficiency. Real-time data synchronization ensured that project, cost code, employee, and certification data were always up to date, enhancing the accuracy of payroll and workforce management.

For long-term scalability, Technology Partners integrated automated production goal calculations, requiring superintendents to input actuals, which helped refine future budgeting and workforce planning. All collected data was populated into Snowflake, providing accurate, real-time reporting for management teams.

Results

The implementation of the new field operations platform delivered immediate and measurable improvements in payroll processing, workforce scheduling, and reporting efficiency.

Payroll accuracy improved as same-day and next-day logged hours increased from 36% to 61% within the first four months. The reduction in manual scheduling and approval bottlenecks allowed payroll teams to process worker hours more efficiently, reducing administrative delays.

This project was all about creating a solution that not only streamlined workforce management but also provided real-time insights to improve efficiency at every level. By automating scheduling, payroll, and production tracking, we delivered a system that makes operations smoother and more scalable. Seeing the measurable impact—faster payroll processing, reduced administrative workload, and better data visibility—proves the power of tailored technology solutions.

Matt Nicolls
Service Line Manager, Technology Partners

With automated scheduling and notifications, dispatchers and superintendents spent less time managing assignments manually, freeing up resources for higher-value operational tasks. The ability to track production goals and actuals in real-time provided better forecasting and budgeting insights, ensuring more effective workforce planning.

By integrating all data into Snowflake, the company gained real-time visibility into labor costs, worker performance, and operational efficiency, allowing for data-driven decision-making and improved resource allocation.

Key Outcomes

Same-day and next-day logged hours increased from 36% to 61%, improving payroll accuracy.
Automated scheduling and notifications, reducing manual coordination for dispatchers.
Enhanced workforce tracking, improving visibility into cost codes and labor efficiency.
Seamless integration with Snowflake, enabling real-time reporting and data-driven decision-making.
Scalable and future-ready infrastructure, supporting continued operational growth.